FREQUENTLY ASKED QUESTIONS

Q&A with Sarah

Thank you for supporting Sarah's art! Each piece is created with intention, care, and a whole lot of heart. Before you complete your purchase, please take a moment to review the shop policies below.

How long will it take to get my piece?

Please allow 5–10 business days for processing and packaging.

All works are carefully wrapped to ensure safe delivery.

Can I return a piece or gift card?

Due to the handmade and original nature of my artwork:

All sales are final.
No returns, exchanges, or refunds will be accepted.

If your order arrives damaged, please contact me within 48 hours of delivery with clear photos of the damage and packaging so I can file a claim with the carrier.

Are all the colors accurate to what I’m seeing on the site?

Please note that colors may vary slightly from screen to screen. I do my best to photograph artwork in natural light to reflect true colors.

Need help?

Feel free to reach out to sarah@sarahjschwartz.com before placing your order if you have any questions!